We have a strong talent pool of both international and local candidates for Executive roles.
Our Executive Search capabilities and why it works
With over 15 years of supplying quality people to leading names in retail, consumer goods and travel & aviation worldwide, we know the incredible impact the right person can make to an organisation. We specialise in senior roles including Director level through to C-Suite such as CEO, COO, CFO, CMO, CIO, CTO, CDO, CXO, Managing Director, Non-Executive Director and General Manager appointments. We’re in constant contact with the retail community and support you in placing key executive appointments and building high performing teams which have a critical impact on your organisation's results.
Our experience
Our Executive team of recruiters is led by Chantelle James who has extensive experience in Executive positions and in the appointment of Senior Executive roles, locally and in the UK. Chantelle has 20+ years’ experience within Director, General Manager and Merchandise as well as Executive Retail Recruitment.
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Our talent
We have a strong talent pool of both international and local candidates allowing us to have the capability to promptly recruit for any role for any size of retail business. We offer both Executive Search and traditional Executive Recruitment methods to ensure we attract the highest calibre of talent.
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Our C-Suite recruiters can help you hire across these areas
C-Suite Executives
General Manager & Director level
Finance & Commercial
Non-Executive Director & Board Roles
Meet the JIVARO Team
We are Australia’s most credible and knowledgeable recruitment agency with specialised expertise across Fashion Retail, Consumer Goods and Aviation and Travel.
Chantelle James
CEO, Founder
Tracy Appleton
Senior Executive Recruitment Director
Charlotte Johnson
Lead Recruitment Consultant
Lindsay White
Managing Director Aviation & Travel
Rachael Janssen
Senior Executive Recruitment Director
Taylor Jacobs
Executive Recruitment Director
Marika Loutsis
Senior Executive Recruitment Director
Dan Harvey
Senior Recruitment Consultant
Jayde Rosen
Senior Executive Recruitment Consultant
Toni Prentice
Executive Recruitment Consultant
Faith Hawkins
Recruitment Consultant
Zali Oulton
Recruitment Consultant
Sarah Maddern
Executive Recruitment Consultant
Cheska Bernasor
Recruitment Consultant
Jasmine Yan
Recruitment Consultant
Elin Kirwan
Senior Recruitment Consultant
Jess O’Brien
Finance Manager
Chloe Meredith
Operations Administration Officer
Natalie Alusevski
Recruitment Coordinator
The Strategic Advantage of Executive Search
Considering executive search can be the key to finding exceptional leadership that drives your business to new heights. By leveraging our specialised expertise and extensive network, an executive search allows you to identify and secure top-tier talent who align with your company’s vision and goals. This focused, strategic approach ensures you find the right leaders who bring not only experience and skill but also the ability to shape the future of your organisation.
Expertly Connecting You with Top Leadership Talent
At JIVARO, our executive search service is unmatched because we combine industry-specific expertise with a personalised approach to ensure the best possible outcomes. Our deep networks across Fashion Retail, Consumer Retail, Travel & Aviation allow us to access top-tier executive talent both locally and globally. We take the time to understand your unique business needs and culture, ensuring we deliver leaders who are not only highly skilled but also a perfect fit for your organisation’s long-term success. With JIVARO, you can trust that your executive search is in expert hands.
JIVARO Recruitment has been a valued partner to Myer for many years, providing top talent and supporting the delivery of Myer’s People strategy. JIVARO are an integral part of our Talent Acquisition team, filling senior, critical, and hard-to-fill roles on a regular basis. No request or challenge is too hard for JIVARO, and they are always aligned to our business plans. The JIVARO team go beyond the normal call of duty when it comes to searching and finding top talent, providing clear and regular communication, and always delivering on time. As a retailer, it’s reassuring to know that the JIVARO team have the expertise to understand our talent requirements, and the entire team are friendly, responsive, and professional – simply a pleasure to work with. I highly recommend JIVARO to support any business seeking a dependable partner to their recruitment solution.
Daniel Cavedon
GM People & Culture, Myer
Having partnered with JIVARO throughout my HR career, I can genuinely say it is an agency like no other. I have used JIVARO almost since they began, both locally and globally across the retail and food industries, as well as in the fintech space. What truly sets JIVARO apart is the people. Every person you partner with works hard to get to the heart of your needs, taking the time to understand your business, the culture, and what you are trying to achieve. You also know that when they are representing your brand, it is in very safe hands. When you meet their candidates, this sense of respect and actual care shows — so it certainly goes both ways. The team is incredibly professional, and for every brief, JIVARO provides clear communication with honest feedback, whether it be around your expectations, candidate behaviour, the market, or other key competitive insights. JIVARO always feels like an extension of your own team, and a true partner who enjoys every success as much as you do. I could not recommend JIVARO highly enough. They are always there, ready to support your business growth, whenever you need them!
Maree Foti
(ex David Jones GM HR), Head of People, Prezzee
JIVARO’s knowledge of the job market, both locally and internationally, combined with the level of personal service, has proved to be invaluable in assisting us with our recruitment needs. Chantelle and her team have a real understanding of our company values and, over the last 15 years, introduced talented candidates with the appropriate level of skills and cultural fit, many of them still with us today. I will not hesitate to place new assignments with the team at JIVARO.
Graham Clements
MD Planning & Logistics Director, Strandbags
We have worked with JIVARO now for more than 5 years and always look to their experience and reach when searching for candidates, especially in the fashion and retail industry. Chantelle and her team provide a smooth, professional, and thorough review of the market when looking to hire for roles, with a strong understanding of the companies and individuals that we were targeting for our roles. This provides us with comprehensive shortlists to choose from, with great candidates found at the end of the process. JIVARO have always exceeded our expectations when provided with a brief, especially those roles that are tough to fill, even after we have exhausted our own search options. Their network across Sydney and Melbourne is extensive, and we have always valued their partnership with our business. It is a pleasure to work with the team at JIVARO, always providing a service that is genuine and well executed. We look forward to many more years of leaning on the team at JIVARO to help us achieve our goals in attracting and retaining great talent.
Robert Repaci
Head of Human Resources, PVH Australia & NZ
I have been partnering with JIVARO for over ten years, and they have always provided my businesses with excellent service in the areas of recruitment and executive search. Chantelle and her team at JIVARO are considered one of our few business partners that have consistently gone above and beyond, always shown great flexibility and agility, and continued to deliver outstanding outcomes for the business. They are experts in all aspects of Retail & Digital recruitment, at both Management and Executive levels. I can confidently recommend JIVARO as solid and reliable business partners, and experts in their field.
Daniel Bracken
Chief Executive Officer, Michael Hill
JIVARO has been a significant partner in the turnaround of our business by providing quality candidates, while maintaining sensitivity around confidentiality. The team at JIVARO, led by Chantelle, have an in-depth understanding of our business needs, while keeping in mind the importance of culture fit. JIVARO makes the recruitment process easy with thoughtful communication and expert industry knowledge.
Brendan Santamaria
CEO, Seafolly
Chantelle has a strong understanding of the retail sector and is across many of the key people. I found her energy and enthusiasm infectious, even during a long and protracted C-Suite search.
Nick Greenhalgh
Founder PetO
JIVARO ‘get’ retail. There’s not a single role we need to fill they haven’t had extensive talent search experience with, which means they truly understand the requirements of each position. For kikki.K specifically, they’ve taken the time to really get to know our unique culture. We see in the candidates put forward that alignment of culture has been just as important as the alignment of experience to the role scope. For us, the culture piece is a critical success factor and JIVARO have consistently delivered over many years and many roles. Tracy always takes the time to understand not just the key requirements but the nuances that will ensure the superstar match. Communication on talent search progress is regular, just in time, and professional. Product Managers at kikki.K have quite a different scope than the traditional Product Manager. This means it’s sometimes challenging to find a candidate with the right match of experience, potential, and culture fit, but not with JIVARO! JIVARO and kikki.K have had a partnering relationship for approximately 7 years, and we most definitely plan to continue.
Stacey Dowdell
GM People & Culture, Kikki.K
The JIVARO team is always a pleasure to deal with! They have successfully placed candidates in our growing team. They are easy to collaborate with, highly professional, and very responsive. They diligently keep us updated every step of the way and are very dedicated to finding the perfect candidate for an open role.
Aleksandra Pavlovska
Clarins Group
Tracy & The JIVARO Melbourne team are always super responsive and have exceptional industry knowledge. It is a pleasure to work with them.
Jason Collins
GM People, Kmart
Chantelle James and her team are a pleasure to deal with. They understand our business, our staff culture, and values, and put forward very well-considered candidates. JIVARO communicates clearly and responds promptly always.
Greg Hayim
CFOO, Strand
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