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We are professional, personable 
and friendly – we know how important and personal it is to find your ultimate career or employee

Our team is referred to as The JIVARO Family. We have a highly engaged, high performing team with supportive management that recognise hard work. We pride ourselves on our long-term industry reputation of providing the right candidate to the right client at the right time.

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Leadership Team

Chantelle James

CEO, Founder

I founded JIVARO Recruitment in 2006 to drive positive change in the recruitment space. To raise the standards of recruitment – to truly understand the business, the roles and the candidates to be able to place people in business where values and skills are aligned, to grow careers and in turn business success. Working with the highest integrity, leading the way in professional recruitment practice, I value the relationships maintained with our candidates and clients. A strong believer in the power of wellness in the workplace, I am passionate about providing the JIVARO team with a healthy, open and collaborative environment. With a decade of retail industry knowledge, holding various senior roles within Retail & eCommerce, I manage our Executive positions including Non-Executive Director level through to C-Suite. Sydney, Melbourne & International Read more about my story here: From Buyers Administrator to CEO: My Journey from Retail Ground Zero to Industry Leader

Sydney

Phone: 0417 678 076

Phone: chantellejames@jivaro.com.au

Tracy Appleton

Senior Executive Recruitment Director

I started my recruitment journey back in 2008 when I moved to Australia and joined JIVARO. Working in recruitment means that I get to combine my passion for people and helping them reach their potential…with my love to talk! Over the last 13 years I have had the pleasure to help candidates and businesses make great decisions for their next career move/next hire. I have had the amazing opportunity to work across and manage teams that have delivered recruitment strategies for Mid-Senior levels covering Planning, Buying, Design, Technical, Marketing, Logistics and Digital.

Melbourne

Phone: (03) 8899 7705

Phone: tracyappleton@jivaro.com.au

Charlotte Johnson

Lead Recruitment Consultant

I have been in recruitment for the best part of a decade, recruiting across a range of functions within the Digital & Technology sectors and currently head up all eCommerce, Digital Marketing, CRM & Loyalty recruitment for our JIVARO NSW Office. I am truly passionate about building long-standing relationships with our clients & candidates alike, keeping up to date with industry trends and expanding my knowledge, in this ever-evolving industry. I am committed to supporting our clients on building the best-in-class Online & Digital teams within the Retail and Consumer Goods industry, and the continuous innovation we see, makes this an incredibly exciting space to be a part of.

Sydney

Phone: 0403 700 978

Phone: charlottejohnson@jivaro.com.au

Lindsay White

Managing Director Aviation & Travel

My career in aviation began over 25 years ago in Scotland as an Airline Sales Executive, followed by positions in National Account Management, Sales Management, and General Management with British Airways. During my career, I advanced to the role of Regional Vice President, Asia-Pacific, for a leading Middle Eastern global airline, managing teams across a vast region that encompassed the Indian subcontinent, Australia/New Zealand, and the greater Asia-Pacific region, including China, Japan, and Korea.

I have had the privilege of working internationally, gaining valuable insights into various cultures through roles based in Eastern Europe, Saudi Arabia, Taiwan, Venezuela, Colombia, Malaysia, and Australia. Throughout my career, I have consistently been involved in the recruitment and selection of numerous colleagues and team members.

In 2020, I joined JIVARO to spearhead the development of a new Aviation and Travel division, leveraging my extensive industry experience and contacts in the airline and travel sectors.

Sydney

Phone: 0439 595 858

Phone: lindsaywhite@jivaro.com.au

Rachael Janssen

Senior Executive Recruitment Director

With a love for all things people and a career within retail prior to recruitment, I am all about building and nurturing relationships. Really getting to know my candidates and clients is what I love about recruitment and nothing beats the feeling of finding someone their dream job. Working primarily on senior opportunities within a broad scope of head office and retail operation functions, I truly understand the industry and offer a unique and genuine approach to all those who work with me.

Sydney

Phone: 0481 158 775

Phone: rachaeljanssen@jivaro.com.au

Taylor Jacobs

Executive Recruitment Director

An HR professional with over 9 years’ experience in Generalist HR roles and Sales Recruitment. My focus at JIVARO is to support the HR and Marketing market in Sydney, covering all industries at any level. I have a consultative approach and my aim is to ensure that my clients and candidates feel informed and comfortable at every stage of the process.

Sydney

Phone: 0435 327 916

Phone: taylorjacobs@jivaro.com.au

Marika Loutsis

Senior Executive Recruitment Director

I am a Recruitment Management professional with extensive experience across Australian and international markets. The breadth of my experience and creativity enables me to develop and deliver recruitment solutions for clients across all sectors. I draw great satisfaction from my business relationships and the people who have positively impacted me during my 8+ years in the industry. I have been instrumental in facilitating inspiring career development opportunities for a multitude of people. I am driven to support my candidates to transform their careers and clients to transform their organisations. Over the course of my career, I have found a strong sense of fulfilment in helping people succeed.

Melbourne

Phone: 0401 161 978

Phone: marikaloutsis@jivaro.com.au

Dan Harvey

Executive Recruitment Director

With over 9 years recruiting experience, mainly in the medical field, I have made the move to Sales and FMCG here at Jivaro. I enjoy matching candidates to dream careers and supplying clients with top talent.

Sydney

Phone: 0431 312 211

Phone: dan@jivaro.com.au

Recruiters

Paul McNulty

Senior Recruitment Consultant

With a career that’s taken me across different industries, I've made it my mission to connect top talent with the right opportunities. I thrive in the fast-paced world of high-volume recruitment and love the challenge of helping major brands find the perfect fit. Building strong relationships and delivering an exceptional experience for both clients and candidates is what drives me every day. For me, recruitment is all about making meaningful connections and helping businesses and people grow together.

Melbourne

Phone: 0402 349 332

Phone: paulmcnulty@jivaro.com.au

Amy Lennox

Recruitment Consultant

After 15 years in retail and achieving the goals, I had set for myself, I was ready for a new challenge. That’s when I returned to the Gold Coast and joined Jivaro as a Recruitment Consultant, working alongside Sarah to grow our Queensland presence. I love connecting with clients and candidates, helping them find what they’re looking for, and being part of their journey. Every day brings something new, and I’m constantly learning and evolving. I feel lucky to work in a supportive and inspiring environment with such talented people.

Gold Coast

Phone: 0401 500 391

Phone: amylennox@jivaro.com.au

Jayde Rosen

Senior Executive Recruitment Consultant

With a diverse background spanning across Fashion, Public Relations, and Customer Service, I currently lead the Creative and Communications division as a Senior Consultant at JIVARO Recruitment. Renowned for my transparent approach and consultative style, I excel at providing industry insights and aligning client and candidate needs across various sectors. I derive great satisfaction from building connections with individuals from all walks of life, especially when matching them with their ideal opportunities. If you're seeking new career challenges, I would be delighted to support you in your search.

Sydney

Phone: 0411 353 372

Phone: jayderosen@jivaro.com.au

Toni Prentice

Executive Recruitment Consultant

Coming from a background in luxury retail and buying in the UK, I specialise in the Buying and Planning space at JIVARO, which I absolutely love and have a real passion for. I love working with candidates and clients on a daily basis and providing an exceptional service to ensure recruitment needs are met.

Sydney

Phone: 0433 842 624

Phone: toniprentice@jivaro.com.au

Zali Oulton

Recruitment Consultant

I have completed a Diploma in Fashion Business with a background in Sales and Marketing and now currently specialize within the Marketing & HR space here at JIVARO.

At JIVARO I have the opportunity to speak with incredible people on a daily basis and help make a difference to their career journey!

Sydney

Phone: 0431 528 355

Phone: zalioulton@jivaro.com.au

Sarah Maddern

Executive Recruitment Consultant

I began my journey with JIVARO as a Recruitment Specialist, concentrating on HR, Finance, and Product roles. After relocating to Queensland, I now support the Fashion and FMCG sectors across the state. Driven by a genuine passion for connecting talent with opportunities, I’ve built my career by cultivating strong relationships between businesses and the professionals they need to thrive. Whether it’s sourcing exceptional candidates for specialized positions or helping individuals find careers that align with their ambitions, I take pride in making a meaningful impact and shaping successful futures.

Gold Coast

Phone: 0421 771 607

Phone: sarahmaddern@jivaro.com.au

Cheska Bernasor

Recruitment Consultant

With a background in legal recruitment, specifically overseeing support roles, and having studied Human Resource Management, my professional trajectory has transitioned into the realm of fashion recruitment. At Jivaro, I specialise in creating meaningful connections between forward-thinking brands and design professionals, contributing to the evolution of the fashion industry.

Sydney

Phone: 0401 360 823

Phone: cheskabernasor@jivaro.com.au

Jasmine Yan

Recruitment Consultant

I joined JIVARO as a Recruitment Consultant specialising across the Digital space. Prior to this, I was working in creative recruitment, and I also have a strong background across luxury retail. My passion lies in helping people land their dream roles and working with amazing clients. I can't wait to connect with those in my space, feel free to reach out to me anytime.

Melbourne

Phone: 0412 201 244

Phone: jasmineyan@jivaro.com.au

Elin Kirwan

Senior Recruitment Consultant

I joined JIVARO Recruitment as a Senior Recruitment Consultant across the Fashion Retail space and have a deep understanding within the industry having worked in it for over 5 years. I am committed to matching exceptional talent with our amazing clients and to build long standing relationships along the way.

Melbourne

Phone: 0423 672 698

Phone: elinkirwan@jivaro.com.au

Support Team

Jess O’Brien

Finance Manager

Finance Manager

Sydney

Phone: 9267 9000

Phone: accounts@jivaro.com.au

Chloe Meredith

Operations Administration Officer

I come from a background in Recruitment and Admin and have completed a Diploma of Human Resources Management. I have always been passionate about Fashion, Retail and building quality relationships. In my role I will help support our amazing team and help fulfil any needs they may have. JIVARO has given me the opportunity to be a part of an incredible team culture and an opportunity to learn everyday.

Melbourne

Phone: 0431 815 899

Phone: chloemeredith@jivaro.com.au

Natalie Alusevski

Recruitment Coordinator

I've recently joined the team at JIVARO as a Recruitment Coordinator, ready to learn and with a  strong aspiration to kickstart my professional journey. I've always been interested in fashion and marketing, and JIVARO has provided me the opportunity to pursue these interests. My academic background includes a Bachelor of Commerce degree, majoring in Marketing and HR. Before this role, I've had experiences in luxury retail while completing a fulfilling marketing internship. At JIVARO, I am completely dedicated to strengthening our high-achieving workforce and meeting recruitment demands by providing great customer service.

Sydney

Phone: 0422 397 024

Phone: nataliealusevski@jivaro.com.au

Having partnered with JIVARO throughout my HR career, I can genuinely say it is an agency like no other. I have used JIVARO almost since they began, both locally and globally across the retail and food industries, as well as in the fintech space. What truly sets JIVARO apart is the people. Every person you partner with works hard to get to the heart of your needs, taking the time to understand your business, the culture, and what you are trying to achieve. You also know that when they are representing your brand, it is in very safe hands. When you meet their candidates, this sense of respect and actual care shows — so it certainly goes both ways. The team is incredibly professional, and for every brief, JIVARO provides clear communication with honest feedback, whether it be around your expectations, candidate behaviour, the market, or other key competitive insights.

Maree Foti

(ex David Jones GM HR), Head of People, Prezzee

JIVARO’s knowledge of the job market, both locally and internationally, combined with the level of personal service, has proved to be invaluable in assisting us with our recruitment needs. Chantelle and her team have a real understanding of our company values and, over the last 15 years, introduced talented candidates with the appropriate level of skills and cultural fit, many of them still with us today. I will not hesitate to place new assignments with the team at JIVARO.

Graham Clements

MD Planning & Logistics Director, Strandbags

JIVARO Recruitment has been a valued partner to Myer for many years, providing top talent and supporting the delivery of Myer’s People strategy. JIVARO are an integral part of our Talent Acquisition team, filling senior, critical, and hard-to-fill roles on a regular basis. No request or challenge is too hard for JIVARO, and they are always aligned to our business plans. The JIVARO team go beyond the normal call of duty when it comes to searching and finding top talent, providing clear and regular communication, and always delivering on time. As a retailer, it’s reassuring to know that the JIVARO team have the expertise to understand our talent requirements, and the entire team are friendly, responsive, and professional – simply a pleasure to work with. I highly recommend JIVARO to support any business seeking a dependable partner to their recruitment solution.

Daniel Cavedon

GM People & Culture, Myer

We have worked with JIVARO now for more than 5 years and always look to their experience and reach when searching for candidates, especially in the fashion and retail industry. Chantelle and her team provide a smooth, professional, and thorough review of the market when looking to hire for roles, with a strong understanding of the companies and individuals that we were targeting for our roles. This provides us with comprehensive shortlists to choose from, with great candidates found at the end of the process. JIVARO have always exceeded our expectations when provided with a brief, especially those roles that are tough to fill, even after we have exhausted our own search options. Their network across Sydney and Melbourne is extensive, and we have always valued their partnership with our business.

Robert Repaci

Head of Human Resources, PVH Australia & NZ

I have been partnering with JIVARO for over ten years, and they have always provided my businesses with excellent service in the areas of recruitment and executive search. Chantelle and her team at JIVARO are considered one of our few business partners that have consistently gone above and beyond, always shown great flexibility and agility, and continued to deliver outstanding outcomes for the business. They are experts in all aspects of Retail & Digital recruitment, at both Management and Executive levels. I can confidently recommend JIVARO as solid and reliable business partners, and experts in their field.

Daniel Bracken

Chief Executive Officer, Michael Hill

JIVARO has been a significant partner in the turnaround of our business by providing quality candidates, while maintaining sensitivity around confidentiality. The team at JIVARO, led by Chantelle, have an in-depth understanding of our business needs, while keeping in mind the importance of culture fit. JIVARO makes the recruitment process easy with thoughtful communication and expert industry knowledge.

Brendan Santamaria

CEO, Seafolly

Chantelle James and her team are a pleasure to deal with. They understand our business, our staff culture, and values, and put forward very well-considered candidates. JIVARO communicates clearly and responds promptly always.

Greg Hayim

CFOO, Strand

Tracy & The JIVARO Melbourne team are always super responsive and have exceptional industry knowledge. It is a pleasure to work with them.

Jason Collins

GM People, Kmart

The JIVARO team is always a pleasure to deal with! They have successfully placed candidates in our growing team. They are easy to collaborate with, highly professional, and very responsive. They diligently keep us updated every step of the way and are very dedicated to finding the perfect candidate for an open role.

Aleksandra Pavlovska

Clarins Group

JIVARO ‘get’ retail. There’s not a single role we need to fill they haven’t had extensive talent search experience with, which means they truly understand the requirements of each position. For kikki.K specifically, they’ve taken the time to really get to know our unique culture. We see in the candidates put forward that alignment of culture has been just as important as the alignment of experience to the role scope. For us, the culture piece is a critical success factor and JIVARO have consistently delivered over many years and many roles. Tracy always takes the time to understand not just the key requirements but the nuances that will ensure the superstar match.

Stacey Dowdell

GM People & Culture, Kikki.K

Chantelle has a strong understanding of the retail sector and is across many of the key people. I found her energy and enthusiasm infectious, even during a long and protracted C-Suite search.

Nick Greenhalgh

Founder PetO

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